Name
Email
Tel/Fax  
Address

 
Date  
Vessel  
Trip Time  
Departure  
Gender Male Female  
Age Group  
Nationality

Maltese Citizen
Maltese Citizen residing in Gozo
German
Italian
English
Other

  
Passenger Type Foot Car

  
Waiting time to board


Other, Please Specify

 
  Very Satisfactory Satisfactory Indifferent Unsatisfactory Very Unsatisfactory
On shore Services          
Ticket Sales System
Marshalling of Cars
Customer Care during boarding
Crew Assistance during boarding
Porter Service (Baggage trailer)
Shore Announcements
Shore Communications
On-Board services          
On-Board Signage (directional & safety)
On-Board Announcements
On-Board Customer Care
On-Board Cleanliness
Passenger Comfort
Crew Assistance
Crew Image / Presentation / Manners
Crew Attitude / Manners
Frequency of Service (As per schedule)
Punctuality (As per schedule)
On-Board Catering          
Product Range/Variety
Catering Service
How does the general Gozo Ferry service compare with other ferry services you may have used in the past?
Favourably
Average
Unfavourably
Additional Comments